Plan of Correction Training

Plan of Correction: How to Actually Fix What's Broken (Not Just Say You Will)

A citation isn't the end of the world. But if your Plan of Correction is "staff will be reminded to follow policy," you're not fixing anything — you're just buying time until the same citation shows back up.

This training walks you through the difference between a POC that survives an audit and one that actually prevents the next one. You'll learn the six components every strong POC needs, how to use the 5 Whys to find the real system failure instead of blaming staff, and why "retraining" is so often the fix that isn't a fix at all.

Includes:

Full slide training covering the anatomy of a strong POC, weak vs. strong examples side by side, the 4 most common ways POCs fall apart, and what reviewers are actually looking for when they read your plan

Companion read-along guide with the deeper explanation, reasoning, and context behind every slide

Plan of Correction Worksheet to walk you through your own citation step by step — citation translation, root cause analysis, action plan, and a durability check before you submit

You don't need to be perfect to pass an audit. You need a fix that holds up when you're not in the room.

Make sure to save all of the attachments within thirty days of purchase.